BitRaider Privacy Policy

Last Updated: December 21, 2025 | Effective Date: December 21, 2025

Introduction

Welcome to BitRaider ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").

Information We Collect

Personal Information You Provide

When you register for and use our Service, we collect the following personal information:

• Name: Your full legal name
• Phone Number: For account verification and two-factor authentication
• Date of Birth: For age verification and KYC compliance
• Address: For KYC/AML compliance and transaction verification
• Government-Issued ID: Driver's license or passport photos for identity verification
• Selfie/Video Verification: Facial verification for KYC compliance
• Device Information: Device ID, operating system, and app version
• Biometric Data: Fingerprint or Face ID (stored locally on your device only)

Financial Information

• Transaction History: Records of cryptocurrency purchases and transfers
• Wallet Addresses: XRP wallet addresses associated with your account
• Payment Information: Credit/debit card information processed through Stripe (we do not store full card details)
• MLM Earnings: Commission and referral earnings history

Automatically Collected Information

• Usage Data: Pages visited, features used, time spent in the app
• Device Data: IP address, device type, operating system, app version
• Location Data: General location based on IP address (not precise GPS)

How We Use Your Information

To Provide Services

• Create and manage your account
• Process cryptocurrency transactions
• Distribute MLM commissions and rewards
• Enable secure wallet access with biometric authentication

To Comply with Legal Obligations

• Verify your identity (KYC/AML compliance)
• Prevent fraud and money laundering
• Comply with financial regulations
• Report suspicious activities as required by law

To Improve Our Service

• Analyze usage patterns to enhance user experience
• Develop new features and functionality
• Monitor and prevent technical issues

To Communicate with You

• Send transaction confirmations and receipts
• Notify you of account activity
• Send KYC status updates
• Provide customer support

To Ensure Security

• Detect and prevent fraud
• Protect against security threats
• Monitor for suspicious activities

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Service Providers

We share information with trusted third-party service providers:

• Stripe: Payment processing (PCI-DSS compliant)
• Twilio: SMS verification and notifications
• SendGrid: Email communications
• Kraken: Cryptocurrency exchange services
• AWS: Cloud hosting and infrastructure

With Legal Authorities

We may disclose your information when required by law.

MLM Network Information

Limited information about your network position and earnings may be visible to your upline sponsor. We do NOT share your personal identification documents, financial account information, or contact details with other network members.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations (typically 5-7 years for financial records).

Data Security

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Wallet Security: Private keys are encrypted with your PIN using AES-256-GCM
• Secure Storage: KYC documents are encrypted and stored in secure databases
• Access Controls: Limited employee access to personal information
• Regular Audits: Security assessments and penetration testing

Your Privacy Rights

You have rights to access, correct, delete, and port your data. Contact us at privacy@bitraider.app

California Privacy Rights (CCPA)

California residents have additional rights under CCPA, including the right to know what personal information is collected and the right to delete personal information.

European Privacy Rights (GDPR)

EEA residents have rights under GDPR. We process data based on contractual necessity, legal obligations, and legitimate interests. Contact our DPO at dpo@bitraider.app

Children's Privacy

Biometric Data (Face ID / Touch ID)

Cookies and Tracking Technologies

We use local storage, analytics, and device identifiers. We do NOT use cookies for advertising or tracking across other websites/apps.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy in the app and sending notifications.

Contact Us

Data Protection Summary

Data Type	Purpose	Retention	Shared With
Name, Phone, Address	Account creation, KYC	5-7 years after account closure	Regulatory authorities if required
Government ID Photos	Identity verification	5-7 years	Regulatory authorities if required
Transaction History	Service provision, compliance	5-7 years	Kraken (for purchases), authorities if required
Payment Information	Processing transactions	Until card expires or removed	Stripe only
Wallet Addresses	Cryptocurrency transactions	Account lifetime + 7 years	Public blockchain (XRP Ledger)
Device Information	Fraud prevention, security	2 years	None (internal use only)
MLM Earnings	Commission tracking	Account lifetime + 7 years	Your upline sponsor (limited info)

This Privacy Policy was last updated on December 21, 2025.