Terms of Service
Last Updated: January 25, 2025
1. Acceptance of Terms
By accessing or using the BiTraider mobile application and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
2. Description of Service
BiTraider is a cryptocurrency transaction facilitation platform that connects users with independent service agents who provide assistance with cryptocurrency purchases and education. BiTraider does not provide investment advice, financial planning services, or act as a broker-dealer.
2.1 Service Components
- Cryptocurrency wallet creation and management tools
- Connection with independent service agents for transaction assistance
- Integration with third-party cryptocurrency exchanges
- Educational resources about cryptocurrency
- Transaction processing services
3. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use this Service. By using the Service, you represent and warrant that you meet these eligibility requirements.
4. Account Registration and Security
4.1 Account Creation
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account credentials
- Accept responsibility for all activities that occur under your account
- Immediately notify BiTraider of any unauthorized use of your account
4.2 Identity Verification (KYC)
We are required by law to verify your identity. You agree to provide government-issued identification and other documentation as requested for Know Your Customer (KYC) compliance.
5. Agent Network and Commissions
5.1 Independent Agents
BiTraider connects users with independent service agents who assist with cryptocurrency transactions. These agents are independent contractors, not employees of BiTraider. Agents provide:
- Educational support about cryptocurrency basics
- Assistance with wallet setup and security
- Transaction facilitation services
- Local, personalized customer support
5.2 Agent Compensation
Agents earn commissions for providing transaction facilitation services. Commission structure:
- A service fee is applied to each transaction
- A portion of this fee compensates the agent who assisted you
- Additional compensation may be provided to agents who refer other agents to the platform
- All fees are disclosed transparently before you confirm any transaction
5.3 No Agent Guarantee
BiTraider does not guarantee the quality, reliability, or performance of any independent agent. You acknowledge that agents operate independently and BiTraider is not liable for their actions or advice.
6. Fees and Payments
6.1 Service Fees
BiTraider charges fees for facilitating cryptocurrency transactions. All fees will be disclosed clearly before you complete any transaction. Fees may include:
- Transaction processing fees
- Agent service fees
- Payment processing fees (for credit/debit card payments)
- Network fees charged by cryptocurrency networks
6.2 Third-Party Exchange Fees
Cryptocurrency purchases are executed through third-party exchanges. These exchanges may charge additional trading fees beyond BiTraider's service fees.
6.3 Payment Methods
We accept payment via:
- Cash (through authorized agents only)
- Credit/debit cards (processed securely through Stripe)
7. Cryptocurrency Risks
7.1 Investment Risk
IMPORTANT: Cryptocurrency investments are highly volatile and risky. You may lose some or all of your investment. BiTraider does not provide investment advice. You are solely responsible for your investment decisions.
7.2 Market Volatility
Cryptocurrency prices can fluctuate dramatically within short periods. The value of your holdings may decrease significantly at any time.
7.3 Regulatory Risk
Cryptocurrency regulations vary by jurisdiction and may change. Regulatory actions could adversely affect your ability to hold, transfer, or sell cryptocurrency.
7.4 Security Risks
Despite security measures, cryptocurrency wallets and transactions may be vulnerable to hacking, theft, or loss. You are responsible for maintaining the security of your private keys and wallet credentials.
8. Wallet Custody and Control
8.1 Non-Custodial Service
BiTraider provides a non-custodial wallet solution. This means:
- You maintain full control of your private keys
- BiTraider does not hold or control your cryptocurrency
- You are solely responsible for safeguarding your recovery phrase and private keys
- BiTraider cannot recover lost or stolen cryptocurrency
8.2 Recovery Phrase
When you create a wallet, you will receive a recovery phrase. You must:
- Store this phrase securely and privately
- Never share it with anyone, including BiTraider employees or agents
- Understand that anyone with access to this phrase can access your funds
- Accept that BiTraider cannot recover your wallet if you lose your recovery phrase
9. Prohibited Activities
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Engage in money laundering, terrorist financing, or other financial crimes
- Provide false or misleading information during registration or KYC
- Attempt to manipulate or defraud the Service, other users, or agents
- Interfere with the security or integrity of the Service
- Use automated systems (bots) to access the Service
- Impersonate any person or entity
- Violate any applicable anti-money laundering (AML) regulations
10. Anti-Money Laundering (AML) and Compliance
10.1 AML Compliance
BiTraider complies with applicable AML and counter-terrorist financing regulations. We reserve the right to:
- Request additional documentation to verify your identity
- Freeze or terminate accounts suspected of illegal activity
- Report suspicious transactions to appropriate authorities
- Refuse service to any individual or entity
10.2 Transaction Monitoring
We monitor transactions for suspicious activity. Unusual transaction patterns may trigger additional verification requirements or account restrictions.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
BiTraider, its officers, directors, employees, and agents SHALL NOT BE LIABLE FOR:
- Any losses resulting from cryptocurrency price fluctuations
- Losses due to your failure to secure your wallet or recovery phrase
- Actions or omissions of independent agents
- Third-party exchange failures or errors
- Network congestion or blockchain failures
- Unauthorized access to your account due to your negligence
- Any indirect, incidental, special, consequential, or punitive damages
IN NO EVENT SHALL BiTraider'S TOTAL LIABILITY EXCEED THE AMOUNT OF FEES YOU PAID TO BiTraider IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify, defend, and hold harmless BiTraider and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any laws or third-party rights
- Your cryptocurrency transactions
13. Termination
13.1 Termination by You
You may terminate your account at any time by contacting admin@boneyard.io. You remain responsible for any fees incurred before termination.
13.2 Termination by BiTraider
We may suspend or terminate your account immediately if:
- You violate these Terms
- We suspect fraudulent or illegal activity
- Required by law or regulatory authorities
- You fail to complete required identity verification
14. Dispute Resolution and Arbitration
14.1 Binding Arbitration
Any dispute arising from these Terms or the Service shall be resolved through binding arbitration, except for disputes that may be brought in small claims court.
14.2 Class Action Waiver
You agree to resolve disputes with BiTraider on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
15. Governing Law
These Terms are governed by the laws of the United States and the state in which BiTraider is incorporated, without regard to conflict of law principles.
16. Changes to Terms
BiTraider reserves the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.
17. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
18. Contact Information
For questions about these Terms, please contact us at:
Email: admin@boneyard.io
Legal/Compliance: compliance@boneyard.io
19. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
20. Entire Agreement
These Terms, together with the Privacy Policy and AML Policy, constitute the entire agreement between you and BiTraider regarding the Service.
By using BiTraider, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.